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Customer Service

Biotex

Customer Service

Technical sports underwear since 1990

Don't you know what to buy?

Don't you know what size to choose?

Don't you know what demands it is convenient to purchase specific garments for?

Do you have any question about a product, an order or you simply want further information?

Our Customer Service is at your complete disposal to give you support and suggestions.

You can contact us
  • through our Online Chat service on our webisite (green icon at the bottom on the right)
  • mail to assistenza@biotex.it
  • sending a message directly on Facebook
  • by telephone to th 0546-622468 (8.30-12.30 - 14.30-17.00)
  • filling the the form below

Telephonic assistance at the number 0546 622468

Monday - Wednesday and Friday: 8.30 / 12.30 - 14.30 / 18.30
Tuesday - Friday: open all day 8.30 / 17.00

Read more …Customer Service

Biotex Point of Sale

Biotex

Point fo Sale

Intimo tecnico dal 1990

Inside Biotex shop there are several items at stock price and the Biotex underwear complete collection (but not only underwear!).

At your disposal you will find qualified personnel, ready to recommend you the most suitable garment for your sporty demands or simply you everyday wellness ( for example for those who work outdoor or for sweat smuch or suffer cold much).

To feel neither cold nor sweat in contact with your skin, choose a Biotex technical garment.

Opening times:

  • Monday - Wednesday - Friday: 8.30 / 12.30 - 14.30 / 18.30
  • Tuesday - Friday: open all day 8.30 / 17.00

Inside the shop only 2 persons are allowed.

If there's a family, only the person that has to purchase can enter.

WE ARE WAITING FOR YOU!!!

We are in Via Leonardo da Vinci 16 a Faenza - Tel. 0546/622468

44.2961,11.8638

Biotex srl

Recommended for your sport

CYCLING
RUNNING
COMBINATIONS

Discover the official Biotex online shop

PURCHASE IN SECURITY
Photographic gallery

Read more …Biotex Point of Sale

Biotex Garments Care

Biotex

Garments Care

Technical sports underwear since 1990

NEVERTHELESS WE RECCOMEND YOU TO ALWAYS READ THE WASHING INSTRUCTIONS ON  THE LABEL
ALWAYS READ THE WASHING INSTRUCTIONS ON  THE LABEL

Download the complete pDF

  • PREPARATION

    Eliminate all mud traces and thick deposits with cold water, if the garments are still moist, or brush softly the mud away. Empty the pockets ( in case there are gel small gel bags or other objects).

    All garments must be washed turned upside down, to mantain colours vivacity and prolong the weaves lives. In this way, it is avoided that the garments outer surfaces snag among each other, the strings get drawn and colours get transferred.

  • CLOSE ZIPS

    Make sure everything is locked properly: zippers, buttons, velcrum About this, garments with hoop and loop fasteners, such as gloves and overshoes, must be washed separately from garments garments with a high composition of lycra, such a cycling shorts with braces to avoid any weave damage

  • ABRASION

    The softer a garmen is, the more delicate it is. Try to avoid frictions with bands and abrasive materials. Although a slight abrasion is unavoidable, the funcionality will not be compromised.

    The mechanical stress the garment has to bear depends on the customer's use, therefore there is no guarantee.

  • LIQUID DETERGENTS

    The liquid detergents are far easier than the ones in powder to wash sporty garments and are more effective at lower temperatures Your Biotex product weave might have been treated in particular way to be endowed with features of higer breathability, hygiene, isolation, sunshine protection and waterproofness.

    The washing with powdered detergents may damage these tratments and cause the garment discoloration, therefore it is preferrable to use liquid ones, if possible.

    It is advised to do more washings with little detergent, rathen than few with more detergent: water does not damage, detergent (sometimes) does

  • COLD WATER

    For an optimal washing, it is advised to wash sporty garments separately from other garments, putting in an apposite bag.

    The washing with the washing machine is allowed, but it is essential to keep the water temperature below 40°C with a delicate cycle (30°C for windproof garments cod.

    180-129-130). The washig with cold water reduces the risk garments tighten, colours bleach or membranes get damaged. Do not press or squeeze. Do not put them on radiators or other heat sources.

  • SUGGESTION

    We recommend right after the use of a garment to soak it in cold water with bicarbonate, to favour the removal of perspiration odour from synthetical garments.

  • ABSOLUTELY TO AVOID

    It is recommended to avoid softeners use ( it inhibits the breathability)

    Do not use products for bleaching or colourants

    Do not put them on radiators or other heat sources.

  • SUN RAYS

    UV rays (sun rays) can cause drop of fluo colours intensity (for example neon yellow).

    This process is natural and doesn't represent any product manufacturing defect.

  • PARTICULAR CARE FOR GARMENTS MADE OF MERINO WOOL

    Wash garments made of merino wool in washing machine with cold water. Dry them at air.

  • PARTICULAR CARE FOR GARMENT TREATED WITH TEFLON, ECO DRY ECC

    Some garments are endowed with a special layer made of Teflon, that repels water, rain or sweat therefore it improves hydrodynamics.

    This treatment wears out with the use, but it is possible to restore partially its functionality thanks to heat (for example with drying or ironing at low temperature).

  • BIOTEX PAD WASHING INSTRUCTIONS

    Washing instructions for BIOTEX pads:

    • Wash the protection right after the use
    • Wash with hands or washing machine with a program at 30° C
    • Do not use aggressive detergents, use only neutral ones.
    • It is recommended, to avoid garments washing with softeners, they may reduce foam lift
    • It is recommended no to mix dark coloured and light coloured in the washing
    • It is recommended to wash the clothes immediately to avoid changes due to perspiration
    • It is not recommended dry Biotex garments with dryer at high temperatures and for long time not to cause any damage to the garments
  • IRONING, BETTER AVOID IT

    Biotex garments do not love high temperatures.

    Generally they are made of weaves that, after being washed, do not need ironing. If you feel like ironing them, remember to never put iron lukewarm part in direct contact with the weave, take a soft volth and put it between the iron the garment.

    But if the label says not to "iron" don't do it!

WHAT DO THE SYMBOLS MEAN?

Do you have any problem to decode hieroglyphic on your garment label? Don't panic.

Our symbols guide for the FTC products care will explain you everything in detail – providing you with helpful suggetions to mantain your clothes and equipment in great condition.

Download the complete PDF

Read more …Biotex Garments Care

Privacy Policy

Biotex

Privacy Policy

Technical sports underwear since 1990

DISCLOSURE REGARDING THE PROCESSING OF PERSONAL DATA

The Company BIOTEX S.R.L., with registered office located at VIA LEONARDO DA VINCI 16, FAENZA (RA), in its capacity as Data Controller of personal data pursuant to art. 4 of EU Regulation 2016/679, hereby informs you, pursuant to art. 13 of the above-mentioned Regulation, that it will process your personal data manually and/or electronically for the purposes indicated below.

Purposes of the processing, legal basis, and possible third-party recipients of the data

Your personal data will be processed for purposes related to the management of ordinary business relations and, specifically, for the compilation of master lists, customer/supplier accounting, invoicing, and paper-based and electronic communications.

Your data may be processed for internal statistical and market research purposes.

Your data may also be disclosed to third parties, for technical and operational requirements strictly related to the purposes set out above, and in particular to the following categories of parties:

a) bodies, professionals, companies, or other organisations commissioned by us to process data in connection with the fulfilment of administrative, accounting, and management obligations associated with the ordinary running of our business, also for debt collection purposes;

b) public authorities and administrations for purposes related to the fulfilment of legal obligations;

c) banks, financial institutions, or other entities to which the transfer of the aforementioned data is necessary in order to carry out the activities of our company in relation to the fulfilment by us of our contractual obligations to you;

d) suppliers of services of installation, support, and maintenance of computer and telematic systems and equipment and of all the services functionally connected and necessary for the performance of the services covered by the Contract.

Failure to provide personal data will make it impossible for us to execute contracts or fulfil other related obligations, as well as to properly manage our mutual business relations.

Please note that we may send you commercial and/or promotional communications relating to products and services similar to those covered by the contractual relationship, unless you object.

Legal basis

Your personal data will be processed for the performance of a contract entered into with you or for the implementation of pre-contractual measures adopted at your request.

Please note that we may send you commercial and/or promotional communications relating to products and services similar to those covered by the contractual relationship, unless you object.

Data retention period

Your personal data will be retained for the amount of time strictly necessary to achieve the purposes described above and to comply with legal obligations.

Rights of the data subject

Pursuant to Articles 13(2) and 15-21 of EU Regulation 2016/679, we hereby inform you that you may exercise the following rights with regard to the processing of your personal data:

a) The right to obtain access to your personal data and the following information:

confirmation as to whether or not your personal data is being processed;

the purposes of the processing;

the categories of personal data;

the recipients or categories of recipient to whom the personal data have been or will be disclosed;

where the personal data are not collected from the data subject, any available information as to their source;

the existence of an automated decision-making process, including profiling;

a copy of the personal data being processed.

b) The right to rectification and completion of personal data;

c) The right to the erasure of personal data ("right to be forgotten") if any of the following reasons applies:

1. the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed;

2. the data subject withdraws consent to the processing of the data and there is no other legal basis for the processing;

3. the data subject objects to the processing and there is no overriding legitimate ground for the processing;

4. the personal data have been unlawfully processed;

5. the personal data must be erased in order to comply with a legal obligation under EU or Member State law to which the data controller is subject;

Where the data controller has made personal data public and is obliged to erase them, the data controller must inform the other data controllers that are processing the personal data of the request to erase any links, copies, or reproductions of such personal data.

d) The right to the restriction of processing, if:

1. the accuracy of the personal data is disputed by the data subject, for as long as it takes for the data controller to check the accuracy of the personal data;

2. the processing is unlawful and the data subject objects to the erasure of the personal data and requests instead that their use be restricted;

3. although the data controller no longer needs the personal data for processing purposes, the personal data are needed by the data subject for the establishment, exercise, or defence of legal claims;

4. the data subject has objected to the processing, pending verification as to whether the legitimate reasons of the data controller override those of the data subject.

e) The right to lodge a complaint with the Italian Data Protection Authority, following the procedures and instructions published on the Authority's official website www.garanteprivacy.it.

f) The right to data portability, i.e. the right to receive the personal data concerning him or her that he or she has provided to a data controller, in a structured, commonly used, and machine-readable format and, where applicable, to have them transmitted to another data controller, where the processing is based on consent or on a contract and is carried out by automated means. If technically possible, the data subject shall have the right to obtain the direct transmission of personal data from one data controller to another.

g) The right to object at any time to the processing of personal data, including profiling, in particular where:

1. the processing is carried out on the basis of the legitimate interest of the data controller, subject to an explanation of the reasons for the objection;

2. the personal data are processed for direct marketing purposes.

h) The right not to be subject to a decision based solely on automated processing, including profiling, except where the decision: is necessary for the conclusion or performance of a contract between the data subject and a data controller; is authorised by EU or Member State law to which the data controller is subject; or is based on the data subject's explicit consent.

i) The right to withdraw consent at any time.

Exercising your rights is not subject to any formal constraint and is free of charge.

Procedures for exercising rights

The data subject may exercise his/her rights at any time by sending:

a registered letter with return receipt to VIA LEONARDO DA VINCI 16, FAENZA (RA)

an e-mail to biotex@pec.it.

Data Controller

The Data Controller is BIOTEX S.R.L. Contact details: BARBARA VISANI.

Read more …Privacy Policy

Our Values

Our Values

Passion, Quality, Result

Our Values

Passion, Quality, Result

Passion

It all starts with a spark... it is ignited sometimes by chance but if fuelled by passion, it grows and is a source of stimulus to do one's best.

In life, in sport and in work, passion helps one to face obstacles and to enjoy and fully realise one's goals.

The parallels between sport, life and the corporate world are many. When we think of sport, or better still, the culture of sport, one image comes to mind above all: that of the person who, thanks to his or her passion, challenges himself or herself to improve, in mind and body. These are the values that Biotex also carries forward with its sports collections.

Quality

If enthusiasm and passion are the driving force for body and mind, quality technical clothing is what is needed to keep going and continue training without being influenced by the weather

Quality comes from research and innovation but also, as sport teaches, from teamwork. Even in individual sports, in fact, there is a team component due to the presence of a coach and other team members to train with, so in a company all the components are guided by the same values.

Result

The fruit of long work, training and preparation: through commitment, perseverance and determination, a result is always achieved.

The individual result can be the result of an exploit, of a series of lucky or unlucky coincidences, while constancy in delivering quality performance, continually rising, or the best of one's ability, are aspects that can be trained

Whether small or great is your achievement, which seen through our eyes is a satisfaction for having been close to you, or rather ... skin-to-skin, in this daily journey.

Our philosophy

01

Passion

Your effort, our work
02

Quality

Of your training, of our products
03

Result

Your success, our satisfaction
EXPERIENCE QUALITY

IMPROVE THE PERFORMANCE OF THE BODY DURING PHYSICAL ACTIVITY.

BIOTEX is the first Italian company to be entirely specialized in the production and development of the Performance Underwear for sports activities.

Indeed it can be considered the real pioneer of this industry.

Experience is the first added value of BIOTEX products. An experience built up over time by innovating and researching the perfect solutions to improve the Performance of the body during physical activity.

INNOVATION THROUGH RESEARCH AND DEVELOPMENT TO ACHIEVE THE EXCELLENCE

POLYPROPYLENE - BTX YARN

The story of BIOTEX is based on continue research. It is an history marked by the passion for the sport and innovation.
The most advanced result is the utilization of the polypropylene BTX fiber in the specific elaborations techniques.
This particular fiber has been identified by BIOTEX laboratories after years of testing and research in the field, it results the best solution for the production of technical material for sport.
With its properties it ensures air-conditioned body , transpiration and dry effect, respecting the naturalness of the body.

CREATE FABRICS THAT RESPECT THE NATURE AND THE WELLNESS OF THE BODY

HANDMADE NATURAL

BIOTEX can count on a unique heritage: the Know-How of the Italian artisanal Knitwear, as a result of years of experience in the selection of the best yarns and in the care of the handmade, applied to each product.

“We are the first users of our products, and we know that the Performance Underwear works only if it respects the naturalness of the body.”

The products BIOTEX are developed to adapt and improve the performance of the human body, as a second skin.

BIOTEX has only one aim: to equip everyone with the best garments so that they can fully enjoy their sporting passions.

BIO - TEX, NATURE & WEAVE

BIOTEX has only one objective, to endow everybody with the best garments to let them enjoy fully their sporty passions.
This Italian reality has been founded with the awareness that the right clothing is at the base of a healthy lifestyle, reason why the name BIOTEX was chosen, in fact this name is the union of "Bio" that means life and "tex" that means textile.

The BIOTEX garments feature lightness and comfort, as if they were a "second skin", they guarantee maximum freedom of movement therefore getting everybody feel free.
And you? What are you waiting for?
Choose Biotex and rediscover yourself

Read more …Our Values

BTX a unique fibre

A unique fibre

A light and breathable second skin

A unique fibre

A light and breathable second skin

We have created a unique fibre: the BTX fibre.

Lighter than water, it frees your desire for movement while guaranteeing comfort and protection at all times: training, competition and leisure. BTX fibre is like a second high-performance skin, a thin layer of high technology that transforms your every effort into pure energy. It is with this fibre that we make all Biotex technical underwear.
Each garment is designed and crafted by hand, in the tradition of handmade Italian knitwear. Our garments are designed for those who practice sport at all levels, from the simplest and lightest activities to extreme sports. Our underwear is also designed to provide you with comfort and protection in your everyday activities, whether for work or leisure. To face every moment of your life with grit and determination.

  • Inverno 02 Mobile Btx 140 X 100 Min

  • Autunno 01 Mobile Btx 140 X 210 Min

  • Estate 04 Mobile Btx 140 X 210 Min

  • Primavera 03 Mobile Btx 140 X 100 Min

Ready for every season

The weather becomes an ally, because Biotex technical underwear knows how to make it work in your favour: no drops of sweat on your skin, no energy dispersion, no temperature fluctuations.

Garments made with BTX polypropylene fibre are insulating and water-repellent: your body stays dry, energetic and snappy, warm in the winter months and cool in the summer months.

No external agent stands between you and your goal.
It is breathable: sweat does not stay on your skin, but is transferred onto the fabric and from the fabric to the outside.

In this way, the microclimate between your skin and the underwear you wear remains constant, comfortable and natural. It is highly protective: your temperature is in balance with the outside temperature and you suffer no wasted energy or loss of strength.

The Fibre of the Future

The BXT polypropylene fibre is water-repellent, stain-resistant, impervious to mould, moths and bacteria like no other synthetic or natural fibre. It is resistant to moisture and weathering and, although not completely impermeable, it does not absorb water, dries quickly and, thanks to its specific weight of less than 1 g/cm3, is the only yarn that floats.
BTX is a highly technological, versatile and very resistant fibre that is a candidate in its own right to be called the 'fibre of the future'.

Without the need to add chemical additives, BTX polypropylene has hypoallergenic and anti-odor properties, even after intense physical activity. Particularly suitable for sports underwear, having excellent resistance to acidic agents and alkaline perspiration, polypropylene guarantees a high level of comfort, practicality and hygienic safety in contact with the skin

  • Indice espulsione sudore

    Biotex garments made using innovative production techniques and BTX fibre.

    guarantee the highest sweat expulsion coefficient compared to other yarns.

    This material inherently possesses a high surface tension. Thanks to this characteristic, water and sweat pass very quickly through the fibres and do not stop but escape outwards.

    This keeps the skin dry and odourless and ensures a perfect balance between temperature and moisture even under the most extreme conditions.

  • Coefficiente assorbimento

    When the pace of training becomes more intense, BTX fibre offers the best Garments made with this innovative fibre solve the unpleasant feeling of wet garments.

    It is a hydrophobic fibre, in fact the moisture absorption index (water content expressed as a percentage of the weight of the dry garment) of BTX is almost zero.

    It absorbs only 0.9 % of its specific weight, or rather 99.1% remains dry This means fast drying even after washing.

  • Peso specifico

    BTX polypropylene is the fibre with the lowest specific weight: very light garments can be obtained to keep the body dry at all times.

    Lightness is not to the detriment of thermal insulation, thus allowing fewer layers to be worn to the advantage of comfort.

  • Dispersione del calore Coefficiente di trasmissione termica

    BTX polypropylene has the highest insulating capacity as it has the lowest thermal conductivity of any fibre and therefore insulates better from the outside climate.

    It creates a breathable barrier that acts as an incoming insulator and a vehicle for sweat to the outside. An insulating and protective yet breathable barrier that keeps the skin dry, warm in the winter months and cool in the summer months.

  • 1

    Innovative

  • 2

    Comfort and Protection

  • 3

    Ecology and Recyclability

  • 4

    Sports Performance

  • 5

    Fit and Design

  • 6

    Skin Well-being

Biotex thinks of you, before during and after sport

Biotex garments think about you even after training. In fact, it is easy to take care of it for the duration of its use.
Because those who love sport, from a jog in the park behind the house to climbing the highest peak, know that nature is an integral part of the challenge they take on every day.

And respects it. Biotex garments are easy to care for: they can be washed in the washing machine at low temperatures, they dry quickly and do not need ironing. They are resistant to stains and dirt, abrasion, wear and washing. They do not felt or shrink.

Their effective durability is guaranteed and this also reduces their impact on the environment.

Read more …BTX a unique fibre

Company

Our History

Technical sports underwear since 1990

Our History

Technical sports underwear since 1990
Our History

Victory isn't at risk, if health is not compromised!

With this vision Biotex became a leading brand in breathable and light sporty garments manufacturing.

Biotex was founded in 1990 thanks to the vision of Antonio Visani, availing of more than thirty year experience in knitwear world and driven by an impelling desire to continue and improve sporty items and, in particular, the cycling ones.

His will led to the creation of a groundbreaking firm that established itself as a leading brand in clothing market.

Since then, with his daughter, Barbara, he has been committed to making polipropilene use something unique, to turn sporty fatigue into sustainable energy and make the sporty gesture more performing.

It was precisely the combination of tradition and innovation that gave rise to the production of our technical underwear for sports enthusiasts.

Our mission?

To combine technology and nature.

On one hand, from the very beginning we dedicated our efforts to researching the perfect material for our garments manufacturing, on the other one we have never abondened the long-standing Italian knitwear high-quality tradition.Behind each garment lies a thorough attention paid to every single detail, the scrupulous selection of yarns, and the pride that goes into handcrafted products, applied to a cutting-edge quality fibre. Our polypropylene fibre, named BTX, has unique features that can be immediately appreciated by wearing any of our garments: it is as light as feather, highly breathable, guarantees a better climate for your skin at any temperature and improves the athletic performance.

Victory is not compromised if health is not compromised!

With this Vision, the Biotex® brand has become the reference for breathability and performance protection in sports.

While we have been dedicated to the search for the perfect material for the creation of skin-to-skin garments from the very beginning, we have never abandoned the tradition of handmade Italian knitwear. Behind every garment is the attention to detail, the meticulous choice of yarn and the care typical of handmade products, applied to a fibre that is state-of-the-art at the highest level. The polypropylene fibre is called BTX and is endowed with unique characteristics, the same that you will find when wearing any of our garments: it is extremely light and highly breathable, it guarantees the best climate for your skin at any temperature and improves your sports performance.

  • 1990 Biotex is born

    The idea was to create the modern version of the 'health jersey' Technology and well-being for use in everyday life but also for sports activities. The first line was called 'Heat' a double layer of soft and very thermal wool.

  • 1997 Fibra BTX development

    Much more than a simple yarn, BTX polypropylene fibre is the result of research and collaboration. After many tests and field trials, it is proven to be the best among yarns on the market for breathability, lightness and thermoregulation even for active sports.

  • 2000 The first testimonials

    The first testimonials are from Romagna. Roberto Conti leading the peloton on the Galibier Pass at the Tour De France

  • 2002 Giro d'Italia winners

    Savoldelli wins Giro d'Italia with Index of which Biotex is technical sponsor

  • 2003 Biotex for women

    The Biotex women's line expands and also dresses the T Mobile team and that year Cipollini also wears Biotex

  • 2005 First seamless technical underwear

    The advantages of seamless textile technology are the absence of seams in the garment. When worn, the garment has no uncomfortable stitches in contact with the skin. Furthermore, thanks to the elasticity of Lycra, it pleasantly adapts to the body in movement.

  • 2014 Not just cycling

    Biotex lines also expand for Skiing, Running, Trekking. Biotex dresses outdoor sports enthusiasts.

  • 2016 Biotex registered trademark ®

    The Biotex brand becomes a ® Registered trademark in Italy and throughout Europe, in the following years it will be expanded internationally

  • 2018 New outerwear line

    Not only underwear but also outerwear that can be worn alone, skin-to-skin, when temperatures rise, maintaining the basic characteristics of breathability and lightness or worn with a Biotex underwear as a first layer in cooler temperatures.

  • 2024 Sustainability Project

    Investing in quality and durability is a step towards more conscious consumption and less impact on the environment. Buying less but better means reducing waste and giving the right value to the product. This is why our goal has always been to create quality products that last, thanks to the first-rate materials and craftsmanship we put into the development and production of our garments.

Read more …Company

Contact Us

Info and Support

Contact Us

Info and Support

BIOTEX Srl

Via Leonardo da Vinci 16

48018 Faenza (Ra)

Tel. +39 0546 622468 +39 0546 627462

Fax. +39 0546 623462

For information and suggestions BEFORE placing an order >>> assistenza@biotex.it
For information about a placed order >>> ordini@biotex.it
 

For information and support fill in the following form

Read more …Contact us

Go to the official Biotex shop

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© Copyright 2024 Biotex Srl - Via Leonardo da Vinci 16 - 48018 Faenza (Ra) - Partiva Iva 01460970393 - REA n. RA160809 - Cap.Soc. IV € 70.800

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